1) The flow diagram is used as a starting point for the project conceptualisation phase.

2) The key activities at this stage are risk management, issue management and the progress report.

3) The business process is only analysed when the project team considers that the result can be used as a starting point for refining the business requirements.

4) The change approval plan is implemented to ensure that the changes are accepted by those in charge of decision-making.

5) The business requirements are converted into product requirements. Before this, a document indicating the product's requirements is required in order to define them correctly.

6) A high-level product concept is defined, which must be approved by those in charge in order to develop the solution.

7) The resources needed to carry out the project are approved (staff, financial and technologies).